Terms of service

Terms of Service

Ashford Timepieces

Last updated: Today

By accessing this website and placing an order, you agree to the following Terms of Service. Please read them carefully before using our store.

1. General Information

This website is operated by Ashford Timepieces. Throughout the site, the terms "we", "us" and "our" refer to Ashford Timepieces.

By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service.

If you do not agree to all the terms, you may not access the website or use any services.

2. Online Store Terms

You agree that:

  • You are at least 18 years old
  • The information you provide is accurate
  • You will not use our products for illegal purposes
  • You will not attempt fraud or chargeback abuse
  • You will not interfere with website security

We reserve the right to refuse service to anyone at any time.

3. Product Information

We strive to display all products as accurately as possible. However:

  • Colors may vary depending on screen
  • Product images are for illustration purposes
  • Specifications may change without notice
  • Availability is not guaranteed

We reserve the right to modify or discontinue products at any time.

4. Pricing & Payments

All prices are displayed in the selected currency.

We reserve the right to:

  • Change prices at any time
  • Correct pricing errors
  • Cancel orders with incorrect pricing
  • Refuse suspicious transactions

Payments are processed securely through third-party providers.

5. Orders

After placing an order:

  • You will receive an email confirmation
  • We reserve the right to cancel suspicious orders
  • Additional verification may be required
  • Orders cannot always be modified after processing

We reserve the right to limit quantities per customer.

6. Shipping

Shipping times are estimates and not guaranteed.

We are not responsible for delays caused by:

  • Customs clearance
  • Courier delays
  • Incorrect address provided
  • Weather conditions
  • High demand periods

Full shipping details are outlined in our Shipping Policy.

7. Returns & Refunds

Returns are governed by our Return & Refund Policy.

We reserve the right to:

  • Refuse returns that do not meet requirements
  • Inspect returned items
  • Deduct fees when applicable

Refunds are issued after inspection and approval.

8. Intellectual Property

All content on this website is property of Ashford Timepieces, including:

  • Logo
  • Images
  • Text
  • Branding
  • Design

Unauthorized use is strictly prohibited.

9. Limitation of Liability

Ashford Timepieces shall not be liable for:

  • Indirect damages
  • Loss of profits
  • Delivery delays
  • Third-party service failures
  • Website interruptions

Use of our products is at your own risk.

10. Changes to Terms

We reserve the right to update these Terms at any time.

Changes take effect immediately upon posting.

11. Contact Information

For any questions regarding these Terms:

Support Email: support@ashfordscollection.com

WhatsApp: +1 (281) 736-8559

Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM (GMT)