Contact Us

Ashford Timepieces

We are here to assist you. If you have any questions about your order, products, or general inquiries, please contact our support team.

Our customer service is available Monday to Friday and we aim to respond as quickly as possible.

Customer Support

Support Email: support@ashfordscollection.com

WhatsApp: +1 (281) 736-8559

Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM (GMT)

Order Support

For questions about your order, please include:

• Order number
• Full name used at checkout
• Email used for purchase
• Description of your request

This helps us assist you faster.

Returns & Exchanges

If you would like to request a return or exchange, please contact us before sending any items back. Our team will provide return instructions.

Business Information

Brand: Ashford Timepieces
Customer Service: United Kingdom
Support Language: English

We aim to respond within 24 hours on business days.